Report a Resource Issue
Please contact firstname.lastname@example.org if you are experiencing any login issues with an online resource or study aid collection. Be sure to include which resource you are unable to access, along with screenshots of any error messages you encounter and other pertinent details.
You will receive a response from a librarian, who may ask for additional information regarding your issue. You may also request to set up a virtual meeting with a librarian, during which you may be asked to share your screen as we look into the issue.
Please note that if you report an issue outside of the department's regular hours, you will not receive a response until the library reopens the following day/week.
There are also a few steps you can take to see if the login issue will resolve itself: